WHY US
Georgia Roofing & RepaiR
Why us? Because we’ve got it down to a science! Service Quality + Customer Satisfaction = Re-Patronage Intentions. Georgia Roofing & Repair, Inc., located in Atlanta and Alpharetta, is your #1 rated one-stop shop for construction, restoration, repair, and insurance work for both the exterior and interior of your structure. Whether residential or commercial, there is no job too big or too small for us to handle. We’re always up-to-date and able to provide you with the latest improvements in technological water testing, as well offer you the most cost-effective and timely solutions. We stand on top of our work once completed, and are not afraid to pass our top-rated manufacturer and labor warranties on to you. After all, we’re confident in our work!
Here are a few tips to consider when choosing a contractor:
Hire Local!
Make sure that the company you choose operates locally and will be around for many years to offer you service and handle your roof repairs if needed. Most people now a days have become very internet savvy with Google, Bing, and Yahoo and are searching on the internet for common phrases such as: “Roofing Contractors near me”, “Roofing Companies near me”, “Best Roofing Companies in Atlanta”, “Best Roofing Company near me” or “Roof Repair near me” and then simply going off ratings and reviews. The search query can go on and on, and can become a tiresome task. You also need to be weary of the “Paid Advertisers” such as: Home Advisor, Yelp, YouTube and Angie’s List, these are most likely new startup companies that need to pay others to be found or heard of only. We recommend going back to the basics: Ask for a copy of their business license and proof of insurance to ensure you are, in fact, dealing with a local Atlanta Roofing company. Ask for past customer referrals for complex jobs and check out their rating on the Better Business Bureau to make sure they are A+ Rated and don’t have any active complaints and/or lawsuits pending.
Why Us? Georgia Roofing & Repair is based out of Atlanta and hires only local experienced contractors and salesmen.
Make sure the company WANTS to talk to you
Many construction companies promise to call you back within 48 hours … that’s 2 days! A high-quality construction company that truly wants your business will always be ready to serve. This is why a great company will guarantee a call back within the very same day.
Why Us? At Georgia Roofing & Repair, we understand that our customers don’t want to deal with answering machines and calls any longer than they have to. That’s why we take pride in ensuring that you speak with a live person whenever you call the office!
Make sure your contractor knows how insurance companies work
It can be tricky to get your insurance company to pay for your repair work, especially when you work with someone who has no clue how insurance companies work. Make sure you hire a contractor who knows how to navigate through the system.
Why Us? At Georgia Roofing & Repair, we have licensed insurance adjusters who are trained to detect storm damage. Whether it’s direct hail damage, wind damage, or interior collateral damage, we are always ready to lend a hand. Furthermore, we use the same estimating software for roof measurements – Eagle View, Aerial Logics, Pictometry, and Xactimate – to figure out the pricing for labor and materials that all major insurance companies use. This means that our cost will match up exactly the same time every time, making sure getting your new roof as well as any other repairs without worrying about too much coming out of your pocket.
Membership & Reviews matter!
Make sure that any company you are considering is an accredited member of the Better Business Bureau and has a good rating. Being a member of the NRCA (National Roofing Contractors Association) and having an established working relationship with top roofing shingle manufacturers such as GAF, Owens Corning, CertainTeed, Tamko, Atlas, and IKO is a must! It’s also incredibly beneficial to review a contractor’s customer testimonials as well as ask them for a copy of their reference list.
Why Us? Georgia Roofing & Repair is a member of both of these organizations and has an A+ Rating with the BBB (Better Business Bureau). We also have an outstanding relationship with all top-rated manufacturers. Don’t be afraid to ask us for our reference list as well – we’d be more than happy to give it to you!
Everyone Says They Make Their Customers Top Priority…But Do They?
Managing construction projects for clients and delivering top-quality results are challenging. Every customer is on a different schedule. One client may have materials delivered on one day and the crew showing up on another day while another may require crew members and material to arrive at the same time. Everyone has to be perfectly synchronized so that the client is not inconvenienced any more than they have to be. This makes the process as smooth and pain-free as possible.
Why Us? At Georgia Roofing & Repair, we have a state-of-the-art Customer Relationship Management System that allows every single employee and contractor at our company to input any communications or updates they have on one of our clients. This way, other associates can see the status of any project in a glance at any given moment. More importantly, any communication that is exchanged with our clients is in our system. We don’t just say our customer is number one. We’ve invested a lot in a system that ensures that our clients have the best experience possible.
Deciding to get residential roof repair or commercial roof repair work done can be a major decision, but choosing the right contractor is even more so. Consider your options carefully by following these steps! Instead of asking Why Us the correct answer is Why Not Georgia Roofing & Repair, Inc.!
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